Help Centre
Help for Team Leaders

What are my responsibilities as the Team Leader?
As a Team Leader it's your responsibility to recruit and empower team members. You’ll also be responsible for relaying any important event information and updates (e.g. in the event that the Relay is postponed due to wet weather) to your fellow team members.  

 

What is in my Team Leader pack?
In your Team Leader pack you’ll find a welcome letter, information on how to join a team and register as a Survivor or Carer, your letter of authority to fundraise, raffle books, donor receipt form, tax receipt guidelines, banking fact sheet, return envelope, deposit slip, fundraising ideas, information on where the money goes in your area and other materials specific to your Relay For Life event.  

 

How many people can we have in a team?
We recommend 10-15 people per team. More than 15 members can be difficult for Team Leaders to manage and give everyone an opportunity to take to the track. If your team is growing, consider splitting it into two and have more members to join in the fun of Relay! With fewer than 10, it can be hard to keep someone on the track for the whole event.  

 

Is there a minimum age for team members?
No. However, all youths (under 18s) must be accompanied by a supervisor throughout the duration of the event. Supervisors must be 25 years or older (unless a parent, who can supervise their own children). An under 18 participant can be a Team Leader, however due to privacy laws they may not receive all Relay communications. We recommend an adult to be a Leader for this reason.   Cancer Council NSW requires youth teams follow a supervisor ratio of: 1 Supervisor for every 6 youth (14 years and under) or 1 Supervisor for every 9 youth (15 years +).  

 

How do I register a team?
Start by searching for the event which you wish to register to here. If you're having any troubles with your registration, you can also register over the phone by calling 1300 65 65 85.  

 

Where can I collect my shirt and registration pack from?
Most commonly, you can collect these from your Relay’s information night, at your local Cancer Council office or at the event. If you are unsure, please go to your Relay event page and contact the event organiser.  

 

Can I register more than one person?
Yes! You'll just need to create an individual registration and account for each person. Don't forget to share the account details and page link with the person on whose behalf you registered.

Help for Team Members

Can I show up on the day and join a team?
Yes. All Relays have a registration table, so if you have missed the online registrations, don't fret! Just head on down ready to Relay and look for the registration table – don’t forget to check the website for opening and closing times.

 

Is there a minimum age for team members?
No. However, all youths (under 18s) must be accompanied by a supervisor throughout the duration of the event. Supervisors must be 25 years or older (unless a parent, who can supervise their own children). An under 18 participant can be a Team Leader, however due to privacy laws they may not receive all Relay communications. We recommend an adult to be a Leader for this reason.

 

Cancer Council NSW requires youth teams follow a supervisor ratio of: 1 Supervisor for every 6 youth (14 years and under) or 1 Supervisor for every 9 youth (15 years +).

 

Where can I collect my shirt and registration pack from?
Most commonly, you can collect these from your Relay’s information night, at your local Cancer Council office or at the event. If you are unsure, please go to your Relay event page and contact the event organiser.

 

Should I use my individual or team page to fundraise?
We recommend using your individual team page to fundraise. That way, your friends, family, colleagues etc. know exactly who they’re donating to. Your individual donations will be reflected on your team page too.

 

I ordered the wrong size shirt. Can I swap it on the day?
This will be at the discretion of your Relay For Life organising Committee, dependent on stock availability. Please go to your event page and contact the event organiser.

Help for Committee Members
How else can I get involved with Relay For Life?
Volunteer your services or join a Committee! Find out more about volunteering opportunities here.
Help for Survivors and Carers

Can I take part in the Survivors and Carers lap and Candlelight Ceremony without being on a Relay For Life team?
Yes. These ceremonies are the highlight of Relay For Life and we want to see as many people as possible taking part!

 

Where do I go on arrival?
Head along to the Registration tent to collect your Survivor or Carer Sash and get checked in for the day.

 

What happens at the morning/afternoon tea?
The Survivor and Carer morning/afternoon tea is a coming together of cancer Survivors and their Carers. No one should face cancer alone, so whether you’re a Survivor or Carer, the morning/afternoon tea is an opportunity to meet others who are facing similar challenges and share stories, friendship and hope.

 

How long should I stay?
You can stay as little or as long as you like. We definitely recommend staying for the candlelight ceremony if possible.

 

Can I share my story?
Yes! We’d love to hear your story. Get in touch to share your story here.

 

If I register as a Survivor/Carer, do I have to wear the sash?
No. We understand that not everyone wants to be recognised in this way. You’ll also receive a Survivor or Carer pin as a smaller token of recognition which you can to wear throughout the day. However, should you choose to not wear either, that’s ok too! Of course, we’d still love to see you in the Survivor and Carer lap.

 

What role do my family have in the activities?
The first lap of Relay honours cancer Survivors and Carers who take to the track. All participants gather around the track to applaud the courage and strength shown by those completing the lap. If you’re family identify as Survivors or Carers, they’re welcome to walk the first lap with you. Alternatively, they can cheer you on or join in the second lap!

On the Day

What happens on the day, and what should I bring?
Search for your local Relay to see what happens on the day. If you want specific information about the Relay you are participating in, view the “On the day” section on the website.

 

Does everyone dress up?
Please check your local Relay For Life event page to confirm if there is a dedicated theme for your event. We encourage teams to get involved and decorate their campsite. This is a chance to dress up and make Relay colourful and fun! You could also win prizes. If you don’t want to dress-up, that’s completely fine too. Your contribution to the day is still really important to us and we’d love to see you there.

 

Do all team members need to stay overnight at the track?
No. We understand that some people won’t be able to be at the track for the whole event. We ask that team members try to stay at the track for as long as possible to support each other and share the Relay roster, particularly late at night.

 

Do I need to do a minimum number of laps or hours?
No. Relay isn’t a race or endurance test; we simply ask that teams have at least one person on the track at all times. Some team members may set personal goals and end up doing more laps than others. You can also walk in pairs or groups to make it more enjoyable.

 

Are vehicles, roller blades, bikes, scooters, etc. allowed on the track?
All vehicles are prohibited from the track without permission from the Committee. Child strollers and wheelchairs are allowed. No roller blades, bicycles or scooters are allowed. We suggest you contact the Committee before the event to determine restrictions.

 

Can I take part in the Survivors and Carers lap and Candlelight Ceremony without being on a Relay For Life team?
Yes. These ceremonies are the highlight of Relay For Life and we want to see as many people as possible taking part! Simply register as a Guest of Honour for your local Relay For Life.

 

Can I bring my pet?
Dogs and other pets are not permitted at any Relay For Life event. Naturally, guide dogs and service dogs are an exception.

 

What happens if it’s raining?
The event will generally go ahead, rain or shine. In extreme bad weather the organising Committee will decide if it’s safe for the event to continue.

 

Are there any rules we should be aware of?
Each event has different rules specific to the event location, however there are some universal Relay For Life rules which include but are not limited to:

- No pets allowed (guide dogs and service dogs are an exception)
- No generators, BBQs or live flames
- No glass is to be brought to Relay
- No vehicles, roller blades, bikes or scooters are allowed on track
- Relay For Life is a smoke-free event

 

Will food be available?
Breakfast is provided by the Relay For Life organisers, but please bring your own plate, cutlery and mug. Most venues will have food vendors present who will have meals and snacks available for sale, but otherwise we suggest you bring your own food.

 

Will first aid be available?
All events will have qualified first aid officers in attendance for the entire event. Massages may be available.

 

Can visitors come to Relay For Life on the day to see what it’s about?
Yes. However we ask that all attendees sign in on the day at the registration tent for safety reasons. You’ll be given a wristband on entry that you’ll need to wear throughout your visit at the event. We encourage people to come along on the day, make a small contribution and see what Relay is all about, especially if you’ve never been before.

 

Is the Relay still on if it’s raining?
Some Relays do have alternative wet weather venues; however the answer to this varies Relay-to-Relay. Follow your local Relay For Life on Facebook for event updates in the lead up to the event.

 

How will I know if the event is cancelled?
Follow your local Relay For Life on Facebook for event updates in the lead up to the event. Team Leaders will also be notified by phone and/or email.

 

Can we camp anywhere or is there a site plan?
Head over to your Relay event page to check the site plan. You’ll also be directed on the day as to where you can set up camp.

 

Are marquees, tables and chairs provided?
Marquees, tables and chairs are available in common areas, however you’ll need to bring your own for use at your own campsite.

 

Can I still do my barbeque if there is a total fire ban?
No.

 

Can I bring gas heaters/ BBQs to the event?
No, unless pre-arranged with your event organiser.

 

How can I get receipts for people who donate on the day?
Please complete the Donor Receipt Form found in your welcome kit (or ask your Team Leader for a copy). Submit your form to Cancer Council NSW, PO Box 816, Potts Point NSW 1335 or by email to relayforlife@nswcc.org.au.

 

How much money should I bring on the day? Is it a cash only event?
We’d suggest bringing cash along on the day. Eftpos machines are available to pay registration fees. You can contact your event organiser via your Relay’s event page to find out if there will be an ATM at the event.

 

I ordered the wrong size shirt. Can I swap it on the day?
This will be at the discretion of your Relay For Life organising Committee, dependent on availability of stock. Please go to your event page and contact the event organiser.

Registrations

What does my registration fee cover?
Your registration fee includes a Relay For Life shirt and a free breakfast. And all the fun that comes with Relay, of course!

 

How do I register a team?
Find the team you're looking for by searching here and click join! If you're having any troubles with your registration, you can also register over the phone by calling 1300 65 65 85.

 

I'm looking for an event held outside NSW and I can't find it?
If you're looking for an event, team or individual registered in a state/territory outside NSW, click here.

 

Where can I collect my shirt and registration pack from?
Most commonly, you can collect these from your Relay’s information night, at your local Cancer Council office or at the event. If you are unsure, please go to your Relay event page and contact the event organiser.

 

Can I get a refund if I’m no longer participating?
Have you considered leaving your registration fee as a donation to your Relay? If that’s not a viable option, please contact Cancer Council NSW on 1300 65 65 85 for support.



Can I register more than one person?
Yes! You'll just need to create an individual registration and account for each person. Don't forget to share the account details and page link with the person on whose behalf you registered.
Fundraising

Do we have to fundraise?
All donations, no matter how big or small, are greatly appreciated. There are also awards presented to the highest fundraising teams. Your local Relay Committee and Cancer Council staff member can support you to achieve your fundraising goal. Read more about fundraising ideas.

 

What money is tax deductible?
All donations of $2.00 or more are tax deductible when the donor receives nothing of value in return. However, should you purchase a raffle ticket, an entry ticket to a fundraising event or merchandise, this is not tax deductible. For more information about taxable donations, please contact the Australian Tax Office.

 

How do I bank offline donations?
In your Relay For Life welcome pack you should have received details.

 

Should I use my individual or team page to fundraise?
We recommend using your individual team page to fundraise. That way, your friends, family, colleagues etc. know exactly who they’re donating to. Your individual donations will also be reflected on your team page too.

 

Where do I find advice, ideas or help with my fundraiser?
Check out the Fundraising Toolkit here or contact your local event organiser via the event page.

 

How can I get receipts for people who donate on the day?
Please complete the Donor Receipt Form found in your welcome kit (or ask your Team Leader for a copy). Submit your form to Cancer Council NSW, PO Box 816, Potts Point NSW 1335 or by email to relayforlife@nswcc.org.au.

 

Can I fundraise for a different charity?
No. All funds raised go towards Australia’s leading cancer charity, Cancer Council. Underpinned by research, 61,000 Australian lives have been saved by improvements in cancer prevention, screening and treatment over the past 20 years.

 

But with an estimated 134,000 new cases of cancer expected to be diagnosed in Australia this year, we need every Australian to rally behind Relay For Life to help continue this vital work.

Getting Involved

How can my business get involved?
Relay For Life can’t happen without the support and sponsorship from businesses as well as the general public. We seek sponsorship contributions in the form of cash sponsorship, in-kind contributions, corporate teams, matched workplace giving, signage, giveaways and entertainment (to name a few!).

 

To find out more about sponsorship opportunities please contact your local Cancer Council office.

 

How else can I personally get involved with Relay For Life?
Volunteer your services or join a Committee! 

About Cancer Council NSW

What does Cancer Council NSW do?
We are Australia’s leading cancer charity, uniting the community, providing support, investing in research and saving lives. Together with our volunteers, supporters, stakeholders and staff, we are committed to reducing the impact of cancer on individuals and the community, and to lessening the burden for people affected by cancer. We are the only organisation that works across every area of every cancer and at all stages of the cancer journey.

 

Where does the money go?
Read more about how your donation helps Cancer Council NSW work towards a cancer free future for everyone here.

Website Support

I updated my personal and/or team page and I can't see the changes
Don't forget to refresh your page after saving your changes to see them live! 

 

People have made donations to our event/team/individual page, but it says "no donations have been made" on the 'Donations' list at the bottom of the page
Any donations made on the previous website will appear against your event/team/individual totaliser bar, however they will not display individually in the 'Donations' list at the bottom of the page. You'll see donations made through this new website (including those banked offline since the site's inception) appear in this list.


If you're having trouble completing a registration or making a donation, please contact your event coordinator directly. Details can be found on the event page. Alternatively, you can contact Cancer Council NSW on 1300 65 65 85 or email us at relayforlife@nswcc.org.au.

 

 

Note: Looking for a Relay For Life event held in a state or territory outside NSW?  Click here.

Common myths, busted!

Myth: All participants must stay on the track for the full 24 hours
Fact:
Team members take turns walking the track. We ask that team members try to stay at the track for as long as possible to support each other and share the Relay roster, particularly late at night.

 

Myth: Relay For Life is a challenge event/running race
Fact:
Relay For Life is not a race. Team members take turns walking on the track to signify that cancer never sleeps, so neither do we. You can take part however you like – walk, jog, run, wheel or dance around the track! Some individuals choose to set personal goals to remain on the track for a certain time or complete a set distance, but this is up to you!

 

Myth: Cancer Council only raises money for cancer research
Fact:
Cancer Council is the only organisation in Australia that works across every area of cancer, across all aspects of the cancer journey – from research and prevention, through to information, support services and advocacy programs.

 

Myth: All funds raised by Cancer Council NSW go back to Sydney
Fact:
We work throughout metropolitan, regional, rural and remote NSW, so the money you raise will directly benefit your local community. Working in local communities means we can deliver programs and services that best meets the needs of each community. We also partner with community-based organisations and health services to support local communities.